Just another "individual's life crushed by faceless corporate machinery" story.
> Suggestions to improve the developer experience:
> • Offer a paid support model where we can speak to a human.
A reasonable compromise? IMO this growing category of perfectly avoidable injustice should be brought under legislative control, with something like a right to adequate non-algorithmic support where automated (or "rubber stamped") livelihood termination is concerned (IANAL as if you couldn't tell.)
If companies can't provide human decency "at scale" voluntarily, they need to be brought to heel by regulation.
> Suggestions to improve the developer experience:
> • Offer a paid support model where we can speak to a human.
A reasonable compromise? IMO this growing category of perfectly avoidable injustice should be brought under legislative control, with something like a right to adequate non-algorithmic support where automated (or "rubber stamped") livelihood termination is concerned (IANAL as if you couldn't tell.)
If companies can't provide human decency "at scale" voluntarily, they need to be brought to heel by regulation.