Yes, but it's much harder to have a legally enforceable SLA with your in-house team and much less fun to threaten to sue yourself.
[On the other hand, in-house gives you greater control. If you're good (enough) at alignment and execution, you can optimize your infrastructure for your use case and either save the organization money or enable more money to be made through enhanced capabilities.]
[On the other hand, in-house gives you greater control. If you're good (enough) at alignment and execution, you can optimize your infrastructure for your use case and either save the organization money or enable more money to be made through enhanced capabilities.]