Comment by jimt1234

I used to be a Wells Fargo customer, just before all the news of shady "operating practices". One day I was trying to login to their online banking web site, but my password wasn't working and the reset functionality also wasn't working. I called their customer support, and the rep told me to make sure I was using the correct password. She then read my password to me. Later that day I drove to the branch and closed my account. I've been with my local credit union ever since.