Don't expect an honest report from chess.com, think about how that conversation would go in the event he _was_ cheating and they caught him:
Public: "So he's been cheating recently?"
Chess.com: "Oh yeah, he cheats all the time. Everyone does, really. Online chess is like 50% cheaters/bots, don't expect any real humans here, this is like 10x worse than Twitter."
Public: "So he's been cheating recently?"
Chess.com: "Oh yeah, he cheats all the time. Everyone does, really. Online chess is like 50% cheaters/bots, don't expect any real humans here, this is like 10x worse than Twitter."