Comment by noncoml

They could have chosen to ban him for life when they caught him cheating. I would have no sympathy for him in that case.

But the document paints a different picture. He cheated, and they agreed to re-enable his account if he promised to not cheat again.

According to chess.com he kept his promise. So why the sudden new ban?

I would agree with you that the initial cheating was enough for lifetime ban. But chess.com decided against it at the time.

Reconsidering their decision 2 years later without new evidence, is kind of shitty.