It seems that in EU customer protection revolves around making sure one doesn't get scammed out of their money, warranties are honored in time, things delivered actually match what was described at time of purchase etc.
All of this falls apart if the goods/service is free... And one can't really argue Google is a monopoly with regards to email services (search and ads are quite separate).
So I doubt EU could do anything about it unless one uses paid services.
All of this falls apart if the goods/service is free... And one can't really argue Google is a monopoly with regards to email services (search and ads are quite separate).
So I doubt EU could do anything about it unless one uses paid services.