Comment by jacsamira

We work very closely with our devs and US partners. We have intermediaries to help with these cultural blockers. We believe it's never a technical bar that are misses, but a cultural one. We've designed our entire support system around this to help both our US companies and our LATAM devs. And our support system aren't 20 year old CS reps with no knowledge of anything, our support system are seasoned Engineering Managers with former experience working on US teams and local to our LATAM offices.