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Comment by jatins

This article touches on it, the _why_ of the process, and Bezos put it really nicely in one of his shareholder letters.

"The process becomes the proxy for the result you want. You stop looking at outcomes and just make sure you're doing the process right."

People change, organisation evolves and the process becomes the goal -- and that's when the process falls apart. Which is why I have a bit of aversion towards strictly enforced processes. Good organisations will seek feedback on processes, encourage you to ask questions, and _sometimes_ old processes will get reverted because they are not applicable anymore but because of inherent inertia it's always a little too late.

parent jatins 4 years ago

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