Is it me, or are retailers and service providers suddenly getting less and less reasonable about returns and disputes? I’ve had to do more credit card chargebacks in the last three years than I had done in the previous 20 years. Fortunately, AMEX heavily sides with consumers against merchants, so this route has consistently worked for me.
I’ve always considered a CC chargeback the tool of last resort, but companies are more and more slamming doors and dodging responsibility to the point where that tool has to be used all the time now.
I’ve always considered a CC chargeback the tool of last resort, but companies are more and more slamming doors and dodging responsibility to the point where that tool has to be used all the time now.