Newegg doesn't limit their fraud to selling broken open-box items.
I personally saw them try to pass off an expensive mouse that was crusty and scratched as "new" (I double checked and it was NOT marked as an "open box" on the product page or order page).
Newegg support refused to process the return, so I had to contest it with the credit card company. Pro tip: the CC support rep told me to process it as "product never received." He said if you pay for a new item and you get a used item, then you never received the item you paid for. Hopefully I never have to use that again, but now I know (and now you do too).
I personally saw them try to pass off an expensive mouse that was crusty and scratched as "new" (I double checked and it was NOT marked as an "open box" on the product page or order page).
Newegg support refused to process the return, so I had to contest it with the credit card company. Pro tip: the CC support rep told me to process it as "product never received." He said if you pay for a new item and you get a used item, then you never received the item you paid for. Hopefully I never have to use that again, but now I know (and now you do too).