"I tried to do the right thing but ultimately it ends up being their responsibility to handle it when the customer is standing right in front of them showing their loss of revenue."
I bought some lions mane mushrooms from a grocery store, which cost $10-12 per lbs. The cashier rang them up as "regular" (button) mushrooms at $2 per lbs. I pointed out the mistake and she tried to correct it but chose the button mushroom again. I brought it up a second time and she selected a different incorrect mushroom at a slight increase ($4/lb?). At that point, I gave up. She's the one ringing it up. I tried.
I bought some lions mane mushrooms from a grocery store, which cost $10-12 per lbs. The cashier rang them up as "regular" (button) mushrooms at $2 per lbs. I pointed out the mistake and she tried to correct it but chose the button mushroom again. I brought it up a second time and she selected a different incorrect mushroom at a slight increase ($4/lb?). At that point, I gave up. She's the one ringing it up. I tried.