Comment by windexh8er

Costco still has issues of resolving discounts on a return. I won't state the bug explicitly but I had a conversation with them about how they refunded me a significant amount I never paid on a large purchase and showed them the delta via receipts. Local management was appreciative but didn't seem to have an idea of how to proceed to make things right. Ultimately they said my account would be flagged as owing the difference so the next time I shopped I would be charged for the incorrect refund. The problem is that that didn't work either and I don't shop there often. I tried to do the right thing but ultimately it ends up being their responsibility to handle it when the customer is standing right in front of them showing their loss of revenue.