Wow, that makes complete sense for something that is impacting this many people and by extension lots of money.
Thanks for the answer, I have only ever worked with such a small team that we are all on a call every day.
I can imagine it can probably get a little hectic in large group calls? On the engineering side is there a command structure? Like say the root cause was found and RC team is rushing to fix it. But another team wants to mitigate in the mean time in a slightly risky way. Would their manager make a case with leadership? Would the proposed plan just be put out for general comment as a response to that main ticket?
Thanks for the answer, I have only ever worked with such a small team that we are all on a call every day.
I can imagine it can probably get a little hectic in large group calls? On the engineering side is there a command structure? Like say the root cause was found and RC team is rushing to fix it. But another team wants to mitigate in the mean time in a slightly risky way. Would their manager make a case with leadership? Would the proposed plan just be put out for general comment as a response to that main ticket?