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Comment by awbraunstein
As someone who worked at YouTube for some time, I'd actually say that this isn't an accurate assessment. Most of my former coworkers were disheartened at these stories. Some individuals actually were very active on the r/youtube subreddit and worked to handle individual cases that came up like this one. I think many are just resigned (but not content) to the fact that unless Google decides pump lots of money into human moderation, we are stuck with the algorithmic moderation that is responsible for many of these issues. And unfortunately, that isn't a problem that can be simply solved with code.