I feel for you and you have my upvote for the signal, but good luck getting any action unless this goes sufficiently viral.
I've had this discussion with Googlers here before and this is apparently what they actually believe.
* They're content with algorithmic approaches to spam prevention and other moderation that results in numerous false positives and don't see the problem with that.
* They think their support channels are more than adequate.
* They think their bans result solely in bad actors being harmed and don't realize that shady businesses that actually do spam have endless fake companies at their disposal to keep on trucking.
I've had this discussion with Googlers here before and this is apparently what they actually believe.
* They're content with algorithmic approaches to spam prevention and other moderation that results in numerous false positives and don't see the problem with that.
* They think their support channels are more than adequate.
* They think their bans result solely in bad actors being harmed and don't realize that shady businesses that actually do spam have endless fake companies at their disposal to keep on trucking.