Zoom IMHO has nailed the workflow for clicking an autodial link on my phone, joining the call by video on my laptop and having the participant pin appear on the screen quick enough that I can type it right as the automated voice prompt asks for it on the phone
When you're hopping from one call to the other, having the ability to quickly drop and join the next one [EDIT: with audio from my phone] is a big win
That, the global Alt+A / Alt+V for the audio / video mute toggle respectively, and the "hold spacebar to talk" hotkeys make it the clear winner from an UX perspective IMHO, even if that X isn't really perfect
At the end of the day, most calls are virtually lag free so I care more about my ability to efficiently interface with the app than I do about a perceived streaming quality [EDIT: except, of course, for those participants who don't join the audio via their phone, as their voices inevitably suffer from some lag and distortion]
When you're hopping from one call to the other, having the ability to quickly drop and join the next one [EDIT: with audio from my phone] is a big win
That, the global Alt+A / Alt+V for the audio / video mute toggle respectively, and the "hold spacebar to talk" hotkeys make it the clear winner from an UX perspective IMHO, even if that X isn't really perfect
At the end of the day, most calls are virtually lag free so I care more about my ability to efficiently interface with the app than I do about a perceived streaming quality [EDIT: except, of course, for those participants who don't join the audio via their phone, as their voices inevitably suffer from some lag and distortion]