Those first six months were pretty rough. The large majority of people had little to no experience working remotely, so many folks didn't have a good home office environment, and there was a general sense of being unsure if this would just be temporary or if employees should settle in for the long haul. Many orgs didn't have good practices set up for remote work yet, and people were still struggling a lot with the tools (say what you want about MS Teams, but they improved their product by leaps and bounds over the pandemic, much of which after the first 6 months).
I'd be interested in a follow-up that analyzes the same time period but for 2021.
> over the first six months of 2020
Those first six months were pretty rough. The large majority of people had little to no experience working remotely, so many folks didn't have a good home office environment, and there was a general sense of being unsure if this would just be temporary or if employees should settle in for the long haul. Many orgs didn't have good practices set up for remote work yet, and people were still struggling a lot with the tools (say what you want about MS Teams, but they improved their product by leaps and bounds over the pandemic, much of which after the first 6 months).
I'd be interested in a follow-up that analyzes the same time period but for 2021.