The issue is you'll have to ask for credit card numbers in order to prevent abuse, so you're not really giving anything away. I would still evaluate anything you call free as I would any other product. Plus integrating into my workflow, pitching it to my manager, these things have a real cost.
I'd actually argue you shouldn't offer anything for free, but instead charge whatever makes sense factoring in you're going to have to support customers even if it was a free product. For example if your offering website uptime monitoring, but it's not accurate that can cause a real cost to me
I'd actually argue you shouldn't offer anything for free, but instead charge whatever makes sense factoring in you're going to have to support customers even if it was a free product. For example if your offering website uptime monitoring, but it's not accurate that can cause a real cost to me