While I agree it is "in the contract" it's not SUPER obvious that there is an early cancellation fee during the checkout process.
If there was a separate box or better, a popup modal/page, that explains this, I'd give Adobe the benefit of the doubt.
The problem is patterning - _a lot_ other companies monthly subscriptions don't have 50% annual cancellation fee or any cancellation fee. So this method of 'lowering the price' is uncommon/against-the-grain.
When faced with an uncommon situation you really need people to understand what they're getting into, otherwise lots of people are surprised when they get hit with this.
If there was a separate box or better, a popup modal/page, that explains this, I'd give Adobe the benefit of the doubt.
The problem is patterning - _a lot_ other companies monthly subscriptions don't have 50% annual cancellation fee or any cancellation fee. So this method of 'lowering the price' is uncommon/against-the-grain.
When faced with an uncommon situation you really need people to understand what they're getting into, otherwise lots of people are surprised when they get hit with this.