I'm appalled at the way some people here receive an honest postmortem of a human fuck-up. The top 3 comments, as I write this, can be summarized as "no, it's your fault and you're stupid for making the fault".
This is not good! We don't want to scare people into writing less of these. We want to encourage people to write more of them. An MBA style "due to a human error, we lost a day of your data, we're tremendously sorry, we're doing everything in our power yadayada" isn't going to help anybody.
Yes, there's all kinds of things they could have done to prevent this from happening. Yes, some of the things they did (not) do were clearly mistakes that a seasoned DBA or sysadmin would not make. Possibly they aren't seasoned DBAs or sysadmins. Or they are but they still made a mistake.
This stuff happens. It sucks, but it still does. Get over yourselves and wish these people some luck.
This is not good! We don't want to scare people into writing less of these. We want to encourage people to write more of them. An MBA style "due to a human error, we lost a day of your data, we're tremendously sorry, we're doing everything in our power yadayada" isn't going to help anybody.
Yes, there's all kinds of things they could have done to prevent this from happening. Yes, some of the things they did (not) do were clearly mistakes that a seasoned DBA or sysadmin would not make. Possibly they aren't seasoned DBAs or sysadmins. Or they are but they still made a mistake.
This stuff happens. It sucks, but it still does. Get over yourselves and wish these people some luck.