The whole point of not allowing you to cancel the account is twofold:
1. To make it difficult and frustrating to cancel by wasting the user's time.
2. To allow the company the opportunity to haggle the price of the subscription down, convince you not to cancel, or worse, upsell you on other services.
I can totally foresee some kind of Google Duplex detection in the future intended specifically to ensure that they're wasting the time of a human, not a pile of linear algebra in a Google datacenter. Or perhaps they play legal games with two-party consent states to try and find a way to sue Google into not offering the service.
1. To make it difficult and frustrating to cancel by wasting the user's time. 2. To allow the company the opportunity to haggle the price of the subscription down, convince you not to cancel, or worse, upsell you on other services.
I can totally foresee some kind of Google Duplex detection in the future intended specifically to ensure that they're wasting the time of a human, not a pile of linear algebra in a Google datacenter. Or perhaps they play legal games with two-party consent states to try and find a way to sue Google into not offering the service.