It's just session replay... in 2020... if we don't want to be tracked I think it's on us at this point to use a blocker.
As someone who runs a site that uses this, I can tell you with 100% certainty that without it we (a) would not be able to optimize user experience nearly as well, (b) would not be able to serve customer support tickets nearly as well and (c) would not be able to make product decisions at the velocity we want.
Not sure what folks are doing on sites like Notion, etc. that makes session replay so creepy but also do we really think companies and startups have time to sit and watch all the user sessions?
It's just session replay... in 2020... if we don't want to be tracked I think it's on us at this point to use a blocker.
As someone who runs a site that uses this, I can tell you with 100% certainty that without it we (a) would not be able to optimize user experience nearly as well, (b) would not be able to serve customer support tickets nearly as well and (c) would not be able to make product decisions at the velocity we want.
Not sure what folks are doing on sites like Notion, etc. that makes session replay so creepy but also do we really think companies and startups have time to sit and watch all the user sessions?
Seems like an unfair takedown to me.