Comment by coziestSoup

I wonder if this obsessive focus on what the customer wants from the get go causes startups to optimize to the local minima, as opposed to trying to go deep in an area and coming up with a radically new idea/technology that can then find unexpected uses. Reminds me of the quote "If I had asked people what they wanted, they would have said faster horses." Not necessarily a bad thing, but it does seem to me there are other ways to start a company.