>I tried a new place recently, only to find out I had been duped by Grub-hub
So you found a new restaurant, the restaurant found a new customer, and grub-hub is cut out of the (future) picture. Didn't grubhub earn that commission in this case?
I have no love (or hate) for grub-hub... but it seems like a business hired a salesperson on commission, knowing full well the parameters of the deal, and then gets upset when they actually bring in sales.
In most other industries the restaurant would be considered the 'bad guy' for trying to take the business direct and cheating the rep out of a commission.
So you found a new restaurant, the restaurant found a new customer, and grub-hub is cut out of the (future) picture. Didn't grubhub earn that commission in this case?
I have no love (or hate) for grub-hub... but it seems like a business hired a salesperson on commission, knowing full well the parameters of the deal, and then gets upset when they actually bring in sales.
In most other industries the restaurant would be considered the 'bad guy' for trying to take the business direct and cheating the rep out of a commission.