Comment by ornornor

I don’t get it. What’s your edge? You basically have no control over anything. Why would the customer go with jsamuel hosting rather than ornornor hosting if we’re Both reselling exactly the same thing? Or why not stay with dreamhost for that matter? What’s the reseller’s edge in that case? Anything goes wrong you have to wait on DO to sort it out. And price wise you can’t do anything that anyone else can’t get from DO too. I’m probably missing the point but I’d really like to understand.