As an Iowan who has had the dubious pleasure of having used Shadow's software, I would like a lot of scrutiny directed at both Shadow and their software.
I worked as a Precinct Captain for one of the Caucuses in Iowa last night, and I didn't personally have any issues. But I heard from colleagues who definitely did. Also, yesterday we got an email with a 7-page google doc instructing us on how to reset the browser caches on our phones to avoid issues with data carry-over from the Mock Caucuses that we had been holding.
It's entirely possible that my ability to follow directions and my status as Not-an-Octegenarian-Caucus-Volunteer is all that kept me out of trouble.
As a software guy, all I can say for sure is that I'm overwhelmingly grateful that we kept paper backups so we don't have to rely on this software.
I worked as a Precinct Captain for one of the Caucuses in Iowa last night, and I didn't personally have any issues. But I heard from colleagues who definitely did. Also, yesterday we got an email with a 7-page google doc instructing us on how to reset the browser caches on our phones to avoid issues with data carry-over from the Mock Caucuses that we had been holding.
It's entirely possible that my ability to follow directions and my status as Not-an-Octegenarian-Caucus-Volunteer is all that kept me out of trouble.
As a software guy, all I can say for sure is that I'm overwhelmingly grateful that we kept paper backups so we don't have to rely on this software.