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Comment by chii

> are largely run by teenagers following a format/system.

this is the actual genius of the McDonalds' franchise. It's not the menu nor the food recipe, but the formalized business process. Every step is listed, there's a manual for everyting, and training is sufficient for anyone with a brain to get it.

It makes every maccas exactly the same everywhere.

parent chii 6 years ago

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