You might not. Its not about not fixing things when they break or keeping the place clean. Those things are legitimate concerns and are taken care of.
Its about when a tenant complains because he wants all new appliances because he thinks they use too much electricity. Its about when a tenant wants to get 100$ off his rent every month because he now has a sick uncle living with him. Its about when a tenant wants to have huge Christmas decorations in the front of his door but his neighbors dont like it.
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Its easy for people on here to idealize a perfect "landlord and me are buddies!" dream, but its not how it works in the real world. A apartment building has costs, salaries and other expenses to keep afloat. If we listen to every complaint from a tenant (and as such, make it easier for them to do as such) we start losing money.
You might say "Well, it will be a better place to live then!" - Great, great for the tenants. But this is a product to be sold to land lords, NOT tenants. You will have a tough time selling me on "Make your tenants happier and make less money doing it" I'm fine (and they are fine) with the current situation.
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This is not a restaurant. We do not depend on referrals, walkins or other methods. Dont apply the restaurant methodology to owning a building because it doesn't work. In a restaurant, you keep everyone happy so they come back again. Spilled something on you? Free meal. Steak was cold? Come back for half off.
Just doesn't work like that in renting.
Its about when a tenant complains because he wants all new appliances because he thinks they use too much electricity. Its about when a tenant wants to get 100$ off his rent every month because he now has a sick uncle living with him. Its about when a tenant wants to have huge Christmas decorations in the front of his door but his neighbors dont like it.
-
Its easy for people on here to idealize a perfect "landlord and me are buddies!" dream, but its not how it works in the real world. A apartment building has costs, salaries and other expenses to keep afloat. If we listen to every complaint from a tenant (and as such, make it easier for them to do as such) we start losing money.
You might say "Well, it will be a better place to live then!" - Great, great for the tenants. But this is a product to be sold to land lords, NOT tenants. You will have a tough time selling me on "Make your tenants happier and make less money doing it" I'm fine (and they are fine) with the current situation.
- This is not a restaurant. We do not depend on referrals, walkins or other methods. Dont apply the restaurant methodology to owning a building because it doesn't work. In a restaurant, you keep everyone happy so they come back again. Spilled something on you? Free meal. Steak was cold? Come back for half off.
Just doesn't work like that in renting.