I own with my father a 30 unit building. With that, let me just address the tagline: "Connect with tenants effortlessly, automate rent with online rent collection, organize work orders, and much more!"
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Connect with tenants effortlessly - Not a good thing, Usually leads to excess work orders, more "asks" and petty squabbles about this and that.
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Automate rent with online rent collection - Not sure how this is going to work. We have a option for people to pay rent via CC, but most people opt to do it in cash/check. Since only a fraction would use this, I would have to add to my work load to manually enter their transactions in here to have data integrity.
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organize work orders- Definitely dont want this. If they need something done, they just go the manager and ask. Taking away that element will just create unneeded work orders. We already have a internal system for tracking needed work. I think the last thing we would want is to make it easier for the tenant to complain about things.
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...tasks, contacts and more!
I guess this is cool, but we never really have a need for this. You already have to file their rental application and other work anyways, so its not like you wont have this.
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I guess I just dont see the appeal. Its cool to have a nice online interface for this, but I know we wouldnt use it and even my friend who runs a 400 unit complex hates moving stuff to tech. Unfortunately, they always add more work then they solve. The last thing ANY land lord needs, is /MORE/ paper trail :)
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If you get anything from this, get this- I am a technical, HN user that owns a apartment building. I am (what you would assume) your absolute ideal customer.
And with that, I wouldnt use your product without significant changes.
~fin
-
Connect with tenants effortlessly - Not a good thing, Usually leads to excess work orders, more "asks" and petty squabbles about this and that.
-
Automate rent with online rent collection - Not sure how this is going to work. We have a option for people to pay rent via CC, but most people opt to do it in cash/check. Since only a fraction would use this, I would have to add to my work load to manually enter their transactions in here to have data integrity.
-
organize work orders- Definitely dont want this. If they need something done, they just go the manager and ask. Taking away that element will just create unneeded work orders. We already have a internal system for tracking needed work. I think the last thing we would want is to make it easier for the tenant to complain about things.
-
...tasks, contacts and more! I guess this is cool, but we never really have a need for this. You already have to file their rental application and other work anyways, so its not like you wont have this.
-
I guess I just dont see the appeal. Its cool to have a nice online interface for this, but I know we wouldnt use it and even my friend who runs a 400 unit complex hates moving stuff to tech. Unfortunately, they always add more work then they solve. The last thing ANY land lord needs, is /MORE/ paper trail :)
-
If you get anything from this, get this- I am a technical, HN user that owns a apartment building. I am (what you would assume) your absolute ideal customer.
And with that, I wouldnt use your product without significant changes.
~fin