Pivotal Labs in fact has an entire practice focusing on teaching and evolving the practice of "Platform as a Product". Operations is more than "just" operations, it's an engineering practice. You're delivering capabilities to a customer, looking for ways to make everyone's lives easier and better and faster.
I think that like folks at Azure, we evolved the approach based on experiences dogfooding various platforms, applying our existing thinking about product development and lots of learning from industry peers.
I think that like folks at Azure, we evolved the approach based on experiences dogfooding various platforms, applying our existing thinking about product development and lots of learning from industry peers.