> They still aren't listening to a PR expert, and this is only going to throw gasoline on the fire.
Of course, if they had listened to a PR expert and written a first-rate apology letter, then we'd be calling them out as insincere and saying it was just PR fluff, a la the StackExchange letter recently.
Of course, if they had listened to a PR expert and written a first-rate apology letter, then we'd be calling them out as insincere and saying it was just PR fluff, a la the StackExchange letter recently.