I dismantled a business a couple of years ago. I let the domain lapse, dismantled everything. Forgot to cancel Google Apps. I noticed the charge still coming out of my bank account a while later, and tried to get it canceled. Couldn't log in, wasn't given the option to use the backup account, couldn't receive an email. Contacted google support. A few emails later they accept that I'm the person who is paying the bill, but refuse to cancel the account. Their last support message is "you'll have to dispute the charge with your bank".
On to bank support, who don't have a category for "service is being provided but refusing to cancel" sigh
Needless to say, never using a Google service again.
On to bank support, who don't have a category for "service is being provided but refusing to cancel" sigh
Needless to say, never using a Google service again.