You could make this same argument to argue that Slack would fail against email.
Something like: there are all kinds of email integrations, user-specific and group-specific setups, etc. at companies. How can Slack ever compete?
The answer was that Slack was so much better for many companies that it made sense to suffer the pain of switching.
The company that beats Slack will likely be 10x better communication software or something very similar but distributed much more effectively (maybe Microsoft Teams in the enterprise).
Something like: there are all kinds of email integrations, user-specific and group-specific setups, etc. at companies. How can Slack ever compete?
The answer was that Slack was so much better for many companies that it made sense to suffer the pain of switching.
The company that beats Slack will likely be 10x better communication software or something very similar but distributed much more effectively (maybe Microsoft Teams in the enterprise).