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Comment by SketchySeaBeast
I feel like even this is being optimistic about the prospects of the book. The idea of The Book is appealing, until someone tries to actually write the stupid thing. Anyone who has ever tried to write any sort of unskilled user facing documentation realizes the cost and training it takes to produce a high quality manual, which naturally the company won't want to pay for, so now you have a half-assed barely legible "Book" that's full of confusion and madness which spirals closer to pure noise with every new "clarification" - pretty soon people aren't doing activities because it's procedure from the book, they are doing activities that are the equivalent of signal noise because no one knows what the book is even trying to say. "No, no, to get a raise first you have to fill out form 2123b, and THEN you sacrifice the goat."