Rather than complain that customers don't read the fine print, how about removing throttling from the fine print and have companies advertise what they are selling?
If they are selling an "unlimited" plan, then it should be unlimited (i.e. without throttling of any kind)
If they are selling a "20GB then throttled to 128kbs speeds" plan, then call it a "20GB plus" plan so everyone knows what they are buying.
If they are selling an "unlimited" plan, then it should be unlimited (i.e. without throttling of any kind)
If they are selling a "20GB then throttled to 128kbs speeds" plan, then call it a "20GB plus" plan so everyone knows what they are buying.