I've read your comments here for quite some time and they are generally insightful and I usually agree with you, but this time I think that as the CTO, peacemaking is her job. At least, it would be in such a small environment.
It's really less about peacemaking and more about making sure that her team integrates well with the rest of the company. I agree with the poster who said to at least make sure he understands what he's doing that is causing a problem. I've been in his position and had absolutely no idea what people were complaining (behind my back!) about.
As a team lead, it falls on my shoulders to deal with similar personnel issues. I sometimes have to point out to my devs that their behavior is being perceived as rude or uncaring to people outside the team. In our little company without an HR dept, it's up to me to figure out how that can be resolved.
As my wife likes to say "you can't talk to everyone else like they're all engineers." :-)
I've read your comments here for quite some time and they are generally insightful and I usually agree with you, but this time I think that as the CTO, peacemaking is her job. At least, it would be in such a small environment.
It's really less about peacemaking and more about making sure that her team integrates well with the rest of the company. I agree with the poster who said to at least make sure he understands what he's doing that is causing a problem. I've been in his position and had absolutely no idea what people were complaining (behind my back!) about.
As a team lead, it falls on my shoulders to deal with similar personnel issues. I sometimes have to point out to my devs that their behavior is being perceived as rude or uncaring to people outside the team. In our little company without an HR dept, it's up to me to figure out how that can be resolved.
As my wife likes to say "you can't talk to everyone else like they're all engineers." :-)