Yes, if it matters. I can think of dozens of examples. E.g. you provide a payment processor, and you have clients worldwide.
At any significant size, it's going to matter if your service is down for 5 hours. Let's take an extreme example - let's say Google search goes down at 3am PST. Do you think the engineer on call is going to wait 5 hours before "triage, priority listing and then fix"? Are you kidding me?
I don't know what bubble you live in, but in the real world and for many businesses, outages out of hours matter. I'm sure some places they don't (like maybe day trading systems).
If you don't want a call out, build your systems to be resilient to failure, and self-healing.
Yes, if it matters. I can think of dozens of examples. E.g. you provide a payment processor, and you have clients worldwide.
At any significant size, it's going to matter if your service is down for 5 hours. Let's take an extreme example - let's say Google search goes down at 3am PST. Do you think the engineer on call is going to wait 5 hours before "triage, priority listing and then fix"? Are you kidding me?
I don't know what bubble you live in, but in the real world and for many businesses, outages out of hours matter. I'm sure some places they don't (like maybe day trading systems).
If you don't want a call out, build your systems to be resilient to failure, and self-healing.