Not borderline abusive, they are straight up abusive with their phone calls. If you ever decide to give blood do NOT give them your phone number.
I tried to give blood ONCE and found out that I was ineligible. For the next five years or so they harassed me non stop about giving blood. I told them I was ineligible they just said "ok" but I still got phonecalls. I asked them to stop calling me but they didn't stop. After a while I would just hang up on them. I got the phonecalls to stop by emailing the ombudsman. Never got a reply but the phonecalls stopped shortly after.
I tried to give blood ONCE and found out that I was ineligible. For the next five years or so they harassed me non stop about giving blood. I told them I was ineligible they just said "ok" but I still got phonecalls. I asked them to stop calling me but they didn't stop. After a while I would just hang up on them. I got the phonecalls to stop by emailing the ombudsman. Never got a reply but the phonecalls stopped shortly after.