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Comment by asdfasdfa11112

Most products I've seen are "good enough" and have trade-offs with their competition. Infrequently have I seen a product that's head and shoulders above.

So companies get the checkboxes in features, then when I'm deciding between the finalists, stuff like this is a tie-break.

In other words, company culture is a differentiator, especially in a commodity product market.

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