Comment by krrrh

I agree. What it comes down to I think, is how easy it is to contribute information on Yelp. Even when the posted hours are wrong or not present, I'll happily fix or add them. It's a huge competitive advantage for Yelp that they have maintained a community wiki- feel to the operation, and the emails and workflow are excellent. I'd never go through the same effort on Google because I wouldn't be sure it would ever make a difference.