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Comment by matthewdrussell

Disclaimer: I'm CIO @ Namecheap

1. The credentials were resent to an already compromised email account

2. This is an isolated case

3. Established procedure was not followed

4. With thissaid, we've used this as a learning example and additional training has been provided to the individual involved

5. Anyone with any self-managed server with ANY provider should always keep their own multiple backups

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