What about transaction latency, driver/passenger reputations and ratings, local legal compliance, payment for auxiliary services like maps and point-to-point navigation? All those things sound like they'd be worse off.
The end benefit to the consumer being monopoly prevention isn't likely to outweigh the service guarantees of a centralized service.
The end benefit to the consumer being monopoly prevention isn't likely to outweigh the service guarantees of a centralized service.