You're right, a moody client could. That said, I don't live my life or run my business walking on eggshells, concerned with what the moody might do or say or think. I don't recommend anyone else do so, either.
When I craft interactions, I do so using a "reasonable client" standard, not a "moody client" standard. I can bear no responsibility for whatever negative interpretation a moody client may choose to assign to my words.
My responsibility as a professional is to communicate in a clean, honest, and not-tone-deaf manner. Now, if I fail on any of those three points, that's on me, for certain. And when I deliver a piece of communication that comes up "green lights" on those three points, it's on the recipient if they have a negative emotional reaction.
When I craft interactions, I do so using a "reasonable client" standard, not a "moody client" standard. I can bear no responsibility for whatever negative interpretation a moody client may choose to assign to my words.
My responsibility as a professional is to communicate in a clean, honest, and not-tone-deaf manner. Now, if I fail on any of those three points, that's on me, for certain. And when I deliver a piece of communication that comes up "green lights" on those three points, it's on the recipient if they have a negative emotional reaction.