"A workaround exists, it's the user's fault for not knowing it" is terrible interaction design.
Having links on the site fail arbitrarily devalues the entire page. Users aren't stopping and thinking "hey, is clicking this link going to waste my time?" - which results in the entire system being perceived as less reliable and trustworthy.
I agree that such discussions are off-topic, but is there a better way to handle these articles than "RTFM, noob"?
Having links on the site fail arbitrarily devalues the entire page. Users aren't stopping and thinking "hey, is clicking this link going to waste my time?" - which results in the entire system being perceived as less reliable and trustworthy.
I agree that such discussions are off-topic, but is there a better way to handle these articles than "RTFM, noob"?