yanyan_evie

Yes, certainly can. We give the maximum customization for the LLM part.

Great idea. However, it seems like outbound sales calls could be annoying, and the FCC appears to restrict them.

Thanks for the heads-up. We're definitely aiming to cover customer service down the line. We'll be exploring ways to introduce a more affordable option soon.

Thanks. We get it—the current pricing doesn't fit everyone's budget. We will try to look into ways to roll out a more affordable option later.

If you are looking for a text to speech solution, you could use elevenlabs turbo model.

Glad you're into the "bring your own LLM" feature—it's tough to fine-tune an LLM, but it's definitely worth it for the improved results.

Roger that! Will fix it.

Yes, for booking appointments, a simple interface might do the trick. However, we've seen many excellent use cases of our API that prevent repetitive tasks and help companies save money, like AI logistics assistants, pre-surgery data collection, AI tutor and AI therapists. I believe the future will bring even more voice interface applications. Imagine not having to navigate complex UIs; you could easily book a flight or a hotel just by speaking. Also, older people might prefer phone calls over navigating UI interfaces.

Thanks for the feedback. We will look into it

I believe Gridspace is an IVR solution, not one based on LLM. It's challenging to ask questions that deviate from the initial settings. We're using LLM to generate responses, which makes the conversation smoother.

It might ask for permission to use the microphone. If you can't find it, try going to the website's homepage, where you can enter your phone number to receive a call.

Yes, we do plan to make the responses more conversational by adding pauses, filter words, slight stuttering, etc. This is also a high priority for us to work on.

We pride ourselves on being very responsive! We usually create a Slack group with users actively integrating and answer any questions ASAP