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throwmeaway8
Joined 4 years ago
Karma
7
Submissions
5
Member since
May 29
View on Hacker News
Recent submissions
Comment · 4 years ago
I've dealt with their support team literal hundreds of times. That sounds about right for them. Could it have been possible that you purchased the game on another email, and used the PayPal email to simply pay for the game? Usually they fail to confirm the trans. ID if it's PayPal, but other than that they should be accurate on the original email, so if they say it's wrong, it's probably wrong. Did you get any emails from Mojang to that email in the past, about password resets, unauthorized migration etc?
Comment · 4 years ago
I had a similar issue. I called them, and they allowed me to delete the account if I provided ownership of the email. I'd recommend calling them, takes a while but it works.
Comment · 4 years ago
Mojang's system does not like PayPal transaction IDs and they have issues looking them up. Keep trying over and over, email them from the original email associated. Eventually you'll find an agent who will ignore the Transaction ID entirely and give your account back unless it has a high value in which case you're out of luck.
Comment · 4 years ago
Indeed. Mojang's support is hostile to users with rare usernames. I've seen it first hand and have lots of stories about it. Mojang's support system is honestly one of the worst support teams I've dealt with.
Comment · 4 years ago
If you want, you could sell your accounts, as the market's gotten bigger and prices are better for names now (unlike in 2016 when names were $50 each). What names do you have, out of curiosity?