techpop10
Joined 11 years ago
Karma
53
Submissions
34
Member since
Jun 18
Joined 11 years ago
Strongly disagree on this point. With the exception of 451 Research, the major analyst firms do not share any of their research methodologies. Did they interview/research 10 orgs or 1,000? You don't know. The biases of the research analysts is also suspect. At Gartner, many of their analysts haven't actually used the software they are covering. As a consequence, we have no idea about the depth of their research at all.
The role of these analysts is to give C-level executives a "cover your a$$" excuse if things go wrong with the software. From my experience, most technical level decision makers rely more on their peers to develop trust than on analysts.