tcokoro

We currently do not but these are things that we are looking into as we get feedback from current deliveries and quickly iterate. We are open and transparent and let the travelers know what things Shypmate covers and what we don't.

We haven't had a traveler yet that has had to pay for import duties or taxes.

Travelers pack their bags themselves and fully inspect the items that they are placing in their luggage.

Hi I'm Tochukwu also one of the cofounders of Shypmate. In such a circumstance we would be understanding of the courier's situation and we would do what we think is best for both the customer and courier, potentially paying the courier before the item is given to the customer.