taurath
Joined 14 years ago
Joined 14 years ago
I can - its a collection of hundreds of PHD-level human behavior psychologists across many companies finding ways to "hack" behavior to increase revenue, vs 1 exhausted customer who just needs something basic and doesn't have the time, money or experience to be discerning in what they buy. Ad companies know more about customers and their behavior than the people are aware of themselves. They hoover up your data, run an alg to determine the patterns of your life and the lives of everyone like you, and target both online and in person various inflection points to drive you towards behavior they want.
You have both product, marketing, and sales all contributing to a mass manipulation, and for this they are rewarded with extra resources to start new companies to do more manipulation.
These are folks who've never had to work a low wage job where bathroom breaks are tightly controlled, except maybe for fun money. I started working at 14, and as a software dev today I've never had to work nearly as hard, or be as utterly exhausted as working these sorts of jobs, which if you are having to do them to pay rent, its difficult or impossible to do extracurriculars like education or networking to move forward.
Imagine your entire workday is on a strict, short term set of timers and if you don't complete a task for any reason an automated rating goes down, and if it happens more than 3 times you are let go. People don't understand the level of stress that carries.
https://d18rn0p25nwr6d.cloudfront.net/CIK-0001579091/a4bcc10...
For the last 6 months ending June this year, they made $2b in revenue. They report the "cost of revenue" aka what they pay the "shoppers" aka laborers and businesses, plus any deals they made was around $500m, leaving a gross profit of $1.5b.
Then they spent $150m on operations (running the service) and customer support.
Then they spent $370m on R&D (software developers, product people, QA, executives)
Then they spent $460m on Sales and Marketing (adverstising, promotions, business deals, executives)
Then they spent $190m on General and Administrative (accounting, HR, business development, CEO, executives)
That left them with $250m of net profit. Oh, yeah, and they've paid out something like $10 billion in share buybacks in the last calendar year.
They spent three times what they pay their laborers across the entire world on JUST administrative costs. Any problem you have with laborers, or their insane fees, all goes into this corporate slush fund for the operators of this company and the higher-class workers. This is the rule, not the exception.
If you work for these companies, know you are paying your mortgage literally by the spines of the desperate workers your company decides it can exploit for the benefit of shareholders.
The answer is not to find new pools of desperate people but to improve working conditions (pay, benefits) and on a macro level reducing cost of living so the people performing the work don't have to work so much they stop being able to.
The way you COULD do that is to reduce administrative cost. From their most recent filing, marketing costs them 1/4 of their revenue, R&D (software development) 1/5th, and operations and administration 1/8th each. Their cost of revenue aka what they pay to their "shoppers" aka lower-class labor and the businesses they integrate with is 1/4th of gross, barely a pittance compared to the slush funds for management and investor payouts.
Take a look yourself: https://d18rn0p25nwr6d.cloudfront.net/CIK-0001579091/a4bcc10...
Bottom line: they are making money hand over fist, with the vast vast majority not going to workers but the corporate employees and investors. Your issue with delivery drivers is an issue with the bottom-of-the-barrel treatment decided by management - they could solve this problem (EASILY), but they choose not to in order to pay for more corporate employees and to have more profit to shareholders. The numbers are clear as day.
If you continue the argument that surveillance used to proactively rather than reactively find evidence is not a search, then with technology as it is today functionally there can be no expectation of privacy in public (somewhat fair) nor in private, given how widely distributed technology is - one could easily argue that technology's wide distribution is in part because of an expectation of privacy.
There must be a line for which people can expect privacy, or else privacy cannot exist. Its a fundamental value of liberty.