seattle_spring
Joined 11 years ago
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Mar 25
Joined 11 years ago
I tell you h'what*
No one who actually wants to provide a good experience for their customers would offshore, nor would they offload this to AI agents. They know that customers have very limited opportunities nowadays, so the company responses seem to be along the lines of, "fine, go somewhere else! Oh, there's nowhere else to go? I guess you'll be staying with us afterall muahaha!"
How is it profitable for them? If I get a prescription from my dentist and fill it at a pharmacy, how does my dentist make extra money from that transaction?
Yes, priorities other than their business.